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minecraft help?

I have bedrock minecraft ver(i play on pc, use my xbox acc) but i noticed when trying to get the free packs that say RTX on it, it wont let me get the pack. It always reads, "We have dectected your device does not meet the system requirements so you are unable to download." and it reads the rq i need :( is there any way to avoid this? or how would i update my system? what do i need to get

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