Has anyone experienced a real paper jam in the rear of HP M479fdw and paper is not visible?

Update:

The paper was fed from Tray 1 and I have searched for the jam in the paper tray area as well.

1 Answer

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  • keerok
    Lv 7
    2 months ago

    There might be a tiny piece of paper or lint or even a smudge of ink or fingerprint just on top of the paper jam sensor. If you know where that sensor is, great. Clean it up. If not, you might want to try to vacuum the innards of your printer. 

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