Anonymous asked in Business & FinanceCorporations · 2 months ago

Is Help Desk for a phone company considered an IT job?

The company is Asurion.

2 Answers

  • 2 months ago
    Favorite Answer

    In a minor & very low-level way. Help desk people rank very low on the totem pole. Furthermore, most help desk jobs are an endangered species with the rapid growth in chatbots taking over most help desk work.

  • Anonymous
    2 months ago

    I've never heard of a "help desk" that was not computer related.

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