i can't install windows 10 from usb?

hello 

today i bought acer predator helios 300 and it came without windows installed (dos) running uefi shell 2.6 

iam trying to install windows 10 using usb stick but the laptop isnt detecting it.

i tried 2 usb sticks (2.0 and 3.0) using windows usb download tool and rufus

i disabled secure boot and enabled boot menu but the laptop isnt detecting the usb 

how can i solve this please ?

4 Answers

Relevance
  • 3 weeks ago

    seems the laptop's BIOS/UEFI isn't set to boot from USB ... change that [make USB the first boot option]

  • Bill-M
    Lv 7
    3 weeks ago

    In the BIOS Settings Change the boot order to boot off of USB first.

    Also in the BIOS Settings there may be a Setting that allows booting of USB and that has to be turned on.

    Failing that:   Google "How to Boot From USB on Acer Predator Helios 300"

    Which I just did:

    Here is a YOU TUBE Video that will show you how.

    https://youtu.be/EARdWsgvAXo

    Youtube thumbnail

  • 3 weeks ago

    Make sure you're creating a disk with GPT partitions (not MBR).

  • 3 weeks ago

    Yeah b i turn around and take that laptop right back to the store and tell them hell no give me my money back

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