I can't open my hard disk with an external case.?

Hi, my laptop is dead, so I want to save my info from it, so I took off the HD from the laptop and put it into external case, but my new pc can't open it. It is showing up in my devices, but I can't open it. I tried it  on 4 other Pcs. The result is the same. Why? :(

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  • VP
    Lv 7
    2 months ago
    Favorite Answer

    Need more info:

    - HDD or SSD?

    - Size of drive? (Looks like 2 TB, but pic is fuzzy)

    - Make/Model of drive?

    - How was drive formatted?  NTFS?

    - Old OS version?

    - New OS version?

    - Make/Model of External Drive case?

  • 2 months ago

    this is the case

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