Haz asked in Business & FinanceCredit · 1 month ago

Why won’t Experian allow me to use the online option to unfreeze my account?

I tried many times on the Experian website to unfreeze my account but they are saying my only option is to mail them a letter 

Update:

Also they have a option to unfreeze it on the website. They are just saying I can’t in particular so I’m wondering why is that happening 

5 Answers

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  • 1 month ago

    So mail them a letter.

  • Scott
    Lv 7
    1 month ago

    You aren't going to find the answer here. Contact Experian.

  • Anonymous
    1 month ago

    snail mail......................

  • Anonymous
    1 month ago

    What difference does it make?

    If you want your account unfrozen you send the letter.

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  • A.J.
    Lv 7
    1 month ago

    No way for them to confirm you are you. They want it in writing. Why was the account frozen? 

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