Anonymous
Anonymous asked in TravelUnited KingdomLondon · 4 weeks ago

Do You Know Any Good Websites I Can Use To Improve My Telephone Speaking Skills?

1 Answer

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  • hihi!
    Lv 7
    4 weeks ago

    What are you wanting to improve? Conversation? Call-center banter? Professional skills, as in a doctor's office or legal office? Or is it just plain using the phone?

    Speaking clearly, knowing what you want to say, LISTENING to the other person, and knowing what you are talking about all kind-a fit my preceeding questions. BEING PREPARED FOR STUPID RESPONSES will help you communicate more smoothly. (my phone is not working and I called you) you ask if I have an active SIM in my phone, I answer "It was active yesterday!"; but that did not answer YOUR question. So be ready for Public Stupidity if on a call with the public!

    Google: Improve My Telephone Speaking Skills and look at the results

    Source(s): https://www.callcentrehelper.com/ten-tips-to-impro... What makes a good communicator over the telephone? Adopt a Positive Tone Projecting an enthusiastic, natural, and attentive tone while on the phone can help a customer feel comfortable during a conversation. When you answer the phone, smile as you greet the person on the other line. Although it may be a bit of a cliché, a smile can truly be heard through the telephone. https://www.skillsyouneed.com/rhubarb/customer-ser...
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