Restaurant took picture of my friends plate?

We ordered food through doordash, PAID FOR IT for pickup, and go to the window to pickup the food - manager comes out confirming our name and says “ you cancelled the order?” Were like no and showing the order being active on our phones and he again goes “ but it’s cancelled” and he takes a picture of my friends plate and goes back inside and we just awkwardly leave. 

Can he do anything w/ the plate picture? We paid for the food on doordash I don’t know why he would have think we cancelled and take a pic of the plate for what? We just awkwardly left 

2 Answers

  • Foofa
    Lv 7
    4 weeks ago

    Most menus, be they physical or online, show pictures of the dishes. He may have just thought your meal was a particularly photogenic example and wanted to capture its image for later commercial use, as is his right as the restauranteur. As for the erroneous cancellation, that sounds like a glitch in the app you used to place the order. 

  • 4 weeks ago

    Clearly there was some kind of mistake.  Perhaps some other order was cancelled.  Maybe someone hit the wrong key.  That happens a lot.  A lot of restaurants are not exactly paragons of organization.  If the restaurant is busy, they can't always have someone drop what he's doing to investigate. 

    I would say at the very least,  you're entitled to a refund from Doordash.

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