promotion image of download ymail app
Promoted
h123 asked in Computers & InternetSoftware · 2 months ago

I woke up turned on my laptop and all my pictures and documents are gone? What do I do?

I still signed in with name and password windows is there even freeavg recognises that I been using them for 3 years. My windows background is gone, my documents folder and pictures folder and videos folder are empty.??!

5 Answers

Relevance
  • 2 months ago

    Take your laptop to computer servicing centre. They can help you better.

    • Commenter avatarLogin to reply the answers
  • 2 months ago

    Just try a simple System Restore. Go back to when all was working well for you.

    Start

    System Restore

    • Commenter avatarLogin to reply the answers
  • keerok
    Lv 7
    2 months ago

    When was the last windows update. Last night? Aha!

    • Commenter avatarLogin to reply the answers
  • David
    Lv 7
    2 months ago

    Your may have signed into a temporary profile

    Trying signing out then rebooting and signing back in again. If there are any error messages update your post

    https://windowsreport.com/fix-signed-in-temporary-...

    • Commenter avatarLogin to reply the answers
  • How do you think about the answers? You can sign in to vote the answer.
  • 2 months ago

    Try doing a system restore. Pick a date you know it was there last and hopefully, you will recover the data. If not you might need to take it to a computer repair service.

    • Commenter avatarLogin to reply the answers
Still have questions? Get your answers by asking now.