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Why this message when changing a profile picture? "Upload failed. Uh oh, looks as though something went wrong. Please try again later."?

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  • 3 months ago
    Favorite Answer

    WHERE, through WHICH PROFILE are you trying to change your avatar image. IF you are trying to do it through your YA activity profile, that is NOT going to work. That has not worked for over 5 YEARS. You are being misinformed. 

    Yes, there IS a solutionEveryone on YA has TWO profiles. You have to access your Yahoo profile by left clicking or tapping your email address or user name in the upper RIGHT corner of the YA or Yahoo page. That should take you to your Yahoo profile where you change the image you use for avatar. You need to have an image file of at least 250 MB and not in .GiF image format (unless Yahoo/Verizon has fixed that glitch) in the My Pictures file or image gallery of your device. You can ho to Yahoo help files which is "under" the "About" tab near the bottom of the left column. The "Help" pages are the last item on the list. Please try to ignore the thumb downs this answer is probably going to get. There IS a solution.  

  • 3 months ago

    Is anyone who's been able to change the profile picture? 

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  • Sharon
    Lv 7
    3 months ago

    Either it is a glitch or Yahoo is changing something. There is nothing you can do until it is fixed.

    • Wafy3 months agoReport

      OK!

      Thank you for your reply 🖤

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  • 3 months ago

    Their system was down, or another technical difficulty.

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