Furniture store fraud ?
So I bought 2k worth of furnitures from an Asian furniture store ,I picked and payed them at the store,but when they comes to my place and nstalled them, is like a complete opposite of what I picked and the quality is just disappointing, what can I do to get my money back if they refuse return? The store is located in Manhattan chinatown NYC.
- nycguy10002Lv 73 months agoFavorite Answer
You paid them at the store??? I hope you don't mean in cash because you would not have much recourse in that case other than to go to court.
What does your receipt say? Does it mention a return policy? Are there any signs in the store that mention the store's return policy?
As DEBS said - if you paid by credit card you can dispute it with the credit card company (unless you paid that bill already in which case it might be a bit harder).
Contact the NYC Dept of Consumer Affairs - at minimum you can report the store for selling shoddy goods.
Next time buy from a more reputable furniture store. People always find out the hard way that you do not save money when shopping in Chinatown (yet they go anyway).
- DEBSLv 73 months ago
Contest it with your credit card you paid with. The sue them if that doesn't work.