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Anonymous asked in Consumer ElectronicsGames & GearPlayStation · 2 months ago

Can’t log into PlayStation account ?

I logged out of PlayStation a while ago so my brother wouldn’t try to get in while I was gone but now I can’t even log in. I know my password but I can’t get through the second step in the 2 step verification. I didn’t recieve any text message. It may have to do with me getting a new phone number I guess I haven’t added my new one. All it tells me to do is go to an already logged in account which I don’t have or add a back up code, which I don’t have either. I’ve searched everywhere but I can’t figure out how to log back into my account. Is it possible?

1 Answer

  • Jeff
    Lv 6
    2 months ago

    You’re most likely logged out forever. The only way to get in is to contact PlayStation support.

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