Whose fault is this error with train tickets?
Hi, I purchased a train ticket online on the northern website and then downloaded the App in order to use the tickets. When I got to the station I tried to download the tickets on the app and it came up with the error message "unauthorised access". As a result I had to buy a train ticket on the train at a price double the usual fare that I pay. Whose fault is this and would I be entitled to a refund from Northern?
- Anonymous4 weeks ago
It is the engineer's fault.
- RonLv 74 weeks ago
I don't work for northern and I doubt anyone here does. If I had a problem with them then I would contact them