Anonymous
Anonymous asked in Cars & TransportationRail · 4 weeks ago

Whose fault is this error with train tickets?

Hi, I purchased a train ticket online on the northern website and then downloaded the App in order to use the tickets. When I got to the station I tried to download the tickets on the app and it came up with the error message "unauthorised access". As a result I had to buy a train ticket on the train at a price double the usual fare that I pay. Whose fault is this and would I be entitled to a refund from Northern?

Thank you

2 Answers

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  • Anonymous
    4 weeks ago

    It is the engineer's fault.

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  • Ron
    Lv 7
    4 weeks ago

    I don't work for northern and I doubt anyone here does. If I had a problem with them then I would contact them

    • Mohammad4 weeks agoReport

      While that is most likely true, I'm sure people on here have experienced similar situations

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