TV picture not working but sound is. Is there a simple fix? This is what the screen looks like.?

Attachment image

5 Answers

  • 4 weeks ago

    Dunno, what the problem is, but try some of these ideas to either fix the problem or localize it to determine whether the TV is the problem or something else.

    First, try a different source.  Does it do that with every device sending picture to the TV, or just for TV?  When using your Playstation or Xbox, does it look like that?  If say your Cable Box gives you that picture, but your Xbox doesn't, then it isn't the TV, it's the cable box.

    Also, try different input.  Switch whatever the source is from one HDMI port to another on your TV.  And for that matter, swap out your HDMI cable with another one, just to rule out the cable.

    And if no matter what device or input you use and you get that picture, then your TV is the problem.  But don't despair yet.  Reboot your TV by unplugging it for a couple of minutes and then plugging it back in.  Did that help?

    If not, how about pressing the Settings button on your remote.  Does the menu pop up?  If so, try a Factory Reset or Factory Restore on the TV to restore all settings to the way it was when it left the factory.

    If none of the above helps, then your TV is broken.

    • Login to reply the answers
  • 4 weeks ago

    That looks a lot like a horizontal sync problem, 

    but modern TVs should not have those. 


    I suspect something far worse, like a bad panel, 

    for which the repair cost usually exceeds the price of a new TV.    


    If nothing you do changes the appearance of the image, 

    take the TV to a repair shop for diagnosis. 

    • Login to reply the answers
  • Olive
    Lv 6
    1 month ago

    Never had that issue. What could try is unplug tv for bout 20 mins then plug back in which will reset

    • Login to reply the answers
  • Anonymous
    1 month ago

    Loose connection?

    • Login to reply the answers
  • How do you think about the answers? You can sign in to vote the answer.
  • 1 month ago

    turn up the volume.

    • Login to reply the answers
Still have questions? Get your answers by asking now.