i can not sign in to my mail. i know my password . but i don't have access to my phone . i changed it?

Update:

i can not sign in to my mail. i know my password . but i don't have access to my phone . i changed it.

3 Answers

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  • 1 month ago

    When you register for an account, it's up to you to provide the most up-to-date and valid recovery info. Your best option to avoid losing access is to update your recovery info if you get a new phone number or change your alternate email address. 

     

    To get in to your account you need to use the sign-in helper at https://login.yahoo.com/forgot?lang=en-US which will send a code to the recovery phone or email that only you have access to.  If you don't have access to recovery you can't recover. 

     

     It is an automated system, if you don't have the needed tools no one can help you. 

     

     Make a new account and be sure your keep recovery up to date to avoid problems like this in the future.  https://help.yahoo.com/kb/create-yahoo-account-sln...

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  • Sharon
    Lv 7
    1 month ago

    Unless you have set up a recovery method you won't be able to get it back. This is how to recover your account if you have password/sign in problems: https://help.yahoo.com/kb/SLN2824.html

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  • ..
    Lv 6
    1 month ago

    Account recovery - https://edit.yahoo.com/mforgot?intl=us&l... 

    Accounts are closed permanently by Yahoo if not used for 12 months.

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