How do I print a lottery coupon from my email?

HOn my iPad, I pull up the email and click print coupon. A pop up comes up and has a section where you select which coupons you want printed, and when I click them and click print, I get a message that says thanks for printing, but nothing printed from my printer. I have downloaded the hp app, and have no issues printing pictures, but there is no option for emails, so when I go directly through the email, the coupons are not printing. The pop up doesn’t show the coupons, only says printing then a thank you message. How do I get this to work? 

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