I can't delete any emails - and I've done this for years, now it's not working?

3 Answers

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  • 1 month ago

    Most likely there is some sort of security program in place blocking Yahoo. This could be a firewall, an anti-virus, malware or spyware program, browser add-on such as an ad blockers or you may have to adjust your browser to allow cookies.

    Please read the Yahoo help article below and follow all the steps to resolve this issue.

    https://help.yahoo.com/kb/account/fix-problems-yah...

    Sometimes switching to Basic mail can override issues:

     •Select Settings (located in the upper-right side of the page)

    •Scroll down and click More Settings

    •On the left side of the page click Switch to basic Mail

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  • Jay
    Lv 6
    1 month ago

    And your question is................................

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  • Sharon
    Lv 7
    1 month ago

    Fix problems with New Mail: https://help.yahoo.com/kb/sln28075.html

    If you are using Full-featured Mail you can drag and drop your mail into the trash folder if it won't delete. It will not work if you are using Basic Mail.

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