Transfer of pics from phone to laptop help needed ?

I have used the regular cable and a brand new cable to hook my iPhoneXR to my laptop like I’ve always done to transfer my pics to my laptop.  But it will not bring up the iPhone or the dcim folder.  I really really need help getting  pics off my phone but no one has any suggestions that haven't been tried. I’ve switched cords, USB ports, and restarting everything.  Some one please PLEASE help me figure out what to do to get my pics transferred.  

4 Answers

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  • David
    Lv 7
    2 weeks ago

    Enable iCloud and all your photos will be uploaded. You can then access them on your laptop. iCloud gives 5GB free you can purchase more if needed. You can also enable sharing if needed

  • 2 weeks ago

    Send it to email (through Share)

  • .
    Lv 7
    2 weeks ago

    It's either the USB cord or a faulty connection at your phone or laptop.  Try using another PC with a new cord.

    • Nona2 weeks agoReport

      Another pc is not an option 

  • Anonymous
    2 weeks ago

    Bluetooth them over.

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