leeceve asked in Yahoo ProductsYahoo Shopping · 2 months ago

What to do when someone's order didn't arrive?

I have an Etsy shop, and someone messaged me saying their order hasn't come yet. I ship through Canada Post, and I only sell stickers so it's regular mail I send with a stamp. It should take 4-7 business days to arrive, and I shipped it on November 7. What do I do?

2 Answers

  • Pearl
    Lv 7
    2 months ago

    contact the place where you ordered them from and ask them about it

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  • 2 months ago

    Replace the order or give a refund. I assume stickers are cheap unless you custom make them. Wait 1 more week.

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