is there anyone who can help me ?

I need to get into my account but I cant without my phone which is why I am using my laptop because MY PHONE DIED

1 Answer

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  • recharge your phone. see if you can answer your recovery questions. if you don't already have a recovery email address, get one (this decreases security but prevents you from getting locked out by a dead phone).

    • look up "hard reset" for your specific phone. it usually just involves holding down the power button for 15 or 30 seconds then trying to power on normally.

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