BB store does not respond?
I bought a HP desktop and left the PC with the Geek Squad three weeks ago. o one called me and I cannot reach the Kingston, NY store by phone. Every time I call I get put on hold and get no live help for "ever'> They don't seem to have a user friendly approach. HELP!
- champerLv 73 weeks ago
You say you "left it with them", so clearly they are within reach. Go down there and ask them what is going on.
- Spock (rhp)Lv 73 weeks ago
send email via the BB website to upper management reporting that this particular store is unresponsive
- Richard JLv 73 weeks ago
When you say they put you on hold, if you mean a live person, call and ask to speak to the Store Manager. That usually will work
- exactdukeLv 73 weeks ago
So jump in your car & go down there & talk to them. The Geek Squad have always been able to fix my PC problems while I am there.
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- geek-in-trainingLv 73 weeks ago