- LanceLv 73 weeks ago
Could be the settings in the TV are wrong.Could be that the settings in the sound bar are incorrect..Could be that its not connected correctly or that the cable is bad...More than likely its some settings in the TV..check surround settings. Take them off try and make the connection as plain Jane as possible No virtual surround; no Dolby 5.1 surround nothing like that...
- spacemissingLv 74 weeks ago
Get in-person assistance
from someone who knows enough to be able to figure it out.