Does my laptop need a new battery or is there something else wrong with it?

My laptop out of the blue turned off an then when I turned it back on it started to update. It restarted, turned off again now when I try to turn it on it comes on for a second and then automatically turns right off.

Update:

Also neglected to mention that it won't even take a charge now either. I plug in the charger and nothing. It didn't happen to after my computer updated and restarted.

3 Answers

Relevance
  • 4 weeks ago

    it needs a technician

  • 4 weeks ago

    The "My" brand of laptop is hard to troubleshoot, especially at a distance, and with so few details.  Contact the maker, whoever that is, for the customer support you already paid for.  Maybe they know something we don't.

  • VAA
    Lv 4
    4 weeks ago

    Sounds like a hardware issue.  You may be running out of RAM or have a bad motherboard.  I would take it to a pro to find out for sure.

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