Is it possible to open case via PayPal after case has already been once opened on eBay ?

I purchased an item of eBay and opened a case because it still hasn’t arrived way after estimated delivery time.

I’ll obviously have to close the case once the item does arrive, or eBay might do it automatically because the seller uploaded the tracking number online. However, if the item was to develop a fault at a later date, would I be able to open a case via PayPal and ask for my money back/ replacement? Or is it no longer possible because a case has already been opened on eBay?

Have never tried or needed to do it so not sure if it is possible.

Thank you 

1 Answer

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  • 4 weeks ago

    Open it with paypal...just in case. 

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