My account was hacked 10/13/19.  I changed my password.  I'm still not receiving personal e-mails, only advertisements.?

3 Answers

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  • 1 month ago

    i would talk to yahoo about it, they might be able to fix it for you

  • 1 month ago

    Did you check your settings?

    Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails. Access your mail settings and make sure none of your info or preferences were changed without your knowledge. Things to look for include:

    Email filters

    Sending name

    Email signature

    Reply-to address

    Vacation response

    Blocked addresses

    Default sending address

    Auto-forwarding address

  • Sharon
    Lv 7
    1 month ago

    You have to do a lot more than just change your password. This is how to recognize and secure a hacked account: https://help.yahoo.com/kb/SLN3516.html

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