Too much. I hired them a couple of years ago and the woman was totally incompetent, missed the date, given a good two months to do the work, and I couldn't even get my file back. That took another couple of months, with very little help from H&R block, whose employee took my file home with her. I finally harassed her enough to get my file back, no thanks to H&R Block who wouldn't help. Guess who was penalized for the late filing? It wasn't her and it wasn't them. Go to a private CPA.