Is it just me or does it seem like every Amazon representative that I speak too in third world countries is nearly worthless in helping me?

I just spent nearly a hour or so on the phone with Amazon representatives in India and just going around and around talking about nothing hardly, but was "nice"...and at the end I still don't think I got anything resolved. and this seems like the case every time. why is this?
Update: yeah, that is what it was like. like I was talking to a robot that was just malfunctioning and kept repeating the same script!

but why are the representatives in the USA so much more helpful and seem more genuinely concerned with helping me?
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