What is your experience with Holiday Lettings UK?

I just booked something through them and afterwards I suddenly saw a bunch of negative reviews. I got nervous so I called the owner and well at least he exists. Many people wrote reviews that bookings are cancelled, but this owner assured me that he does not cancel. I also read in the booking contract that if the... show more I just booked something through them and afterwards I suddenly saw a bunch of negative reviews. I got nervous so I called the owner and well at least he exists. Many people wrote reviews that bookings are cancelled, but this owner assured me that he does not cancel. I also read in the booking contract that if the owner cancels, the booking is payed back by Holiday Lettings. On the website itself there are also 2 good reviews of the property. I also found the owner online on a business info page, he has an existing business near the property. It all seems in order. So I want to stop worrying. What is your experience with this website?
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