I don't know what happened my laptop started acting up right so I tried uninstalling the apps I thought were causing the problem the ones I installed in the first place. Something happened and my laptop started acting like it had a virus it started closing apps on its own so I tried the reset where I get to keep some files. That didn't work so I tried a factory reset then that failed now the only thing that works on my laptop is buggy as fudge mircrosoft edge. Please help I can't even use chrome. Please someone help me tell me what I can do please. I'm begging for help.

1 Answer

  • 10 months ago

    I don't know why you attempted to factory reset your laptop if you don't back up the files.

    Here's what you can do:

    - Install a reputable antivirus

    - Install Malwarebytes to find any malicious files to quarantine

    - Install CCleaner to clear cache (including browser)

    - Install an SSD

    - End tasks using Task Manager

    You may want to use Command Prompt as Administrator, if necessary.

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