Hanson asked in Business & FinanceInsurance · 2 months ago

Advice please! Re Amoma/hotel/travel insurance!?

We booked a hotel through Amoma 2 weeks ago for Bologna 27-30 Sept.

Last night we received an email from Amoma informing us they have shut down with immediate effect. They are not offering refunds to anyone.

We have contacted the hotel in Bologna and they have said Amoma have cancelled our booking.

We took out annual travel insurance with Admiral on Monday (5 days ago) however, we didn t set it to kick in until the day before we fly to Bologna (26th).

Amoma have kept £273 of our money and we have no idea what to do! We ve never been in this situation before.

Is it worth us contacting Admiral travel insurance even though our insurance doesn t kick in until the day before we fly?

I contacted Barclays (my bank) last night but because I paid on a debit I don t know if they are able to help me.

Thanks in advance!

3 Answers

Relevance
  • 2 months ago

    You can try, but I have a feeling this situation is not covered by your travel insurance...

  • 2 months ago

    Yes yes ..............

  • Tavy
    Lv 7
    2 months ago

    You need to contact ABTA for advice.

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