Do overseas call centre/email/webchat people purposely act dumb?

Now TV owe me money as they overcharge me and charged me like 3 times in 1 month. Anyways I'm pissed off badly and saying I don't want your services ever again delete my information that is insane. They respond by asking me if I wanted a refund, yes of course I want a refund. But liam how do process the... show more Now TV owe me money as they overcharge me and charged me like 3 times in 1 month. Anyways I'm pissed off badly and saying I don't want your services ever again delete my information that is insane. They respond by asking me if I wanted a refund, yes of course I want a refund. But liam how do process the refund if we remove your account?? Aahhhhhhhhh rrraaawwwrr ahhahahhahhaha shbshsgvsbshsbbsbd what the ffffffffff
2 answers 2