Computer help out there???!!?

Bought an H.P computer through Amazon, seller is Avocado Premium P.C....I paid a professional of 30 years to set this computer up for me...would NOT turn on...battery, etc. is find, something internally is wrong....called Amazon, they refunded my $..Being its a H.P. stated it was new, you would THINK it was tested... show more Bought an H.P computer through Amazon, seller is Avocado Premium P.C....I paid a professional of 30 years to set this computer up for me...would NOT turn on...battery, etc. is find, something internally is wrong....called Amazon, they refunded my $..Being its a H.P. stated it was new, you would THINK it was tested before it was shipped out...I am wondering if this was refurbished, is there a way to find out? I pay my computer guy to open it...could HE find out? Thank You Guys!!!
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