What does "That" refers to in the text? I'm also wondering what "scale well for a business" mean?

Employing rules-based programming, it took me months of dedicated labor to create a single chatbot. /That/ would not scale well for a business.

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  • Nancy
    Lv 7
    12 months ago

    Taking "months of dedicated labor to create a single chatbot" is what "that" refers to. Doing "that" would not bode well fora business because of the heavy expense and resource commitments it would require, apparently. I say "apparently" because I'm not sure that that's true, but whatever.

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