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Josh asked in Computers & InternetSoftware · 9 months ago

Microsoft Office Failure?

Hello, I've just had a user report an error with office. Every time they undock their laptop all icons, banners and buttons on all office apps seem to disappear as if it was becoming unresponsive however it isn't. Wont let me attach picture to show you guys :(

3 Answers

  • Mr. T
    Lv 7
    9 months ago

    If this is a paid activated version of MS Office -- Not he preinstalled version (which came with the PC) --

    Close all open programs

    Control Panel → Programs & Features

    - MS Office . . .

    - click on Change

    - click on REPAIR

    Allow to finish & RESTART the computer


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  • 9 months ago

    Try uninstalling and reinstalling the Microsoft office software

    • ...Show all comments
    • Richard J
      Lv 7
      9 months agoReport

      There is a repair option in the software program, but, I always personally uninstalled and then reinstalled

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  • 9 months ago

    I think the next thing I'd do is an automatic System Restore back to a date before this problem started. If it can't do that then it just leaves it as it was.

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