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Steve asked in Business & FinanceCorporations · 10 months ago

Amazon Package MisDelivered?

Amazon Package delivered to wrong house. Picture shows evidence of this. Porch in photo is not my porch and I have no idea who's porch it is. What do I do? Under orders there are no options for order issues.

9 Answers

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  • 10 months ago
    Favorite Answer

    1 (888) 280-4331

    A human will answer. They are generally work from home employees in your country (US?) but their English skill may still not be great (or they might be perfect native English speakers).

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  • Lv 7
    10 months ago

    ask your neighbors if they received a package with your name on it by accident.

    otherwise, you need to talk to the person who shipped it. it is THEIR responsibility to make sure it gets to you. they shipped itn so let THEM deal with the shippers. if they donxt want to, they can refund your money.

    also, be sure your house or lot # clearly shows on the building.

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  • 10 months ago

    If your package wasn't delivered, you simply report it as missing and they are required to send you a replacement or a refund.

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  • If you know the house then go there and get the package. If it's no where near you then try contacting the seller or customer service, let them know the issue you're having and ask them to re deliver to your address.

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  • 10 months ago

    I've had that happen. I simply walked over and picked up my package.

  • Tavy
    Lv 7
    10 months ago

    You would have had an email telling you which company was going to deliver it. I get them.

    You contact them.

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  • Anonymous
    10 months ago

    If you can identify the house, knock & ask for it. Otherwise chat or call customer service.

    • Nuff Sed
      Lv 7
      10 months agoReport

      "I have no idea who's porch it is", so there's that.

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  • 10 months ago

    How about you go over there & get your package?? Call me 'wild & crazy', but this is what I would do. And have done before when this happens.

    • Nuff Sed
      Lv 7
      10 months agoReport

      "I have no idea who's porch it is", so there's that.

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  • Anonymous
    10 months ago

    Phone Amazon and talk to customer service.

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