How to get the settlement. I deserve from my insurance?

Long story short I was followed home punched in the face by the passenger and then the driver reversed into the hood of my car and drove off. I got their plate and was able to report it. However I have the worst insurance company and with my luck the third party has the same one. They are now trying to tell me... show more Long story short I was followed home punched in the face by the passenger and then the driver reversed into the hood of my car and drove off. I got their plate and was able to report it. However I have the worst insurance company and with my luck the third party has the same one. They are now trying to tell me because I was out of the car I’m not entitled to the injury compensation even though my hand wa son the car door. And I also now have ptsd and anxiety from it. how do I get them to give me a proper settlement without bias
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