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our landline rings, no dial tone, can't hear the caller, but they can hear us.?

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  • Dale-E
    Lv 7
    10 months ago

    The cord to the hand set, or the hand set, need to be repaired or replaced. Take your handset cord and handset to a friend's home and try each part in their phone separately till, you learn which piece is causing the problem. Or, call your landline with a cell phone. Blow or say, "Five" drawing out the long i in five, "iiiiiiiiii" into your cell phone, while wiggling and twisting the cord where it goes into the handset, and into the phone base. Listening on your mobile cell phone, you might hear your voice start and stop while you are making a steady sound into the landline handset. That tells you the cord is bad, as that is the most typical problem. The cheapest thing is to replace the handset cord. But, you can get handy and buy the tools and RJ-9 plugs to repair your handset cord. The line cord into the wall needs an RJ-11 plug, but i assure you, that part is OK.

    If the handset is the problem, replace the receiving ear piece element, or the whole handset. Although, you might get lucky and find a loose wire on the ear piece inside the handset.

    • Dale-E
      Lv 7
      10 months agoReport

      Sometimes those handsets are difficult to open up for inspection and repair.

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  • 10 months ago

    Your speaker is not working.

    If your phone is an old-fashioned one with no real electronics in it,

    check the handset cord for bad or broken wires and connections.

    Other than that, the "network" inside the phone or the speaker itself could be bad.

    If your phone has electronic circuitry,

    there are a lot more parts that might cause the problem,

    and you would want to find a qualified telephone repair specialist.

    There are Not many people who truly fit that description.

    Cell phone repairers are not likely to know enough about wired phones

    and will probably dismiss you in a hurry.

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  • 10 months ago

    The fault is in that phone.

    It may just need a new handset cable, which usually just plugs in at both ends; otherwise, it's time for a new phone.

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  • opurt
    Lv 7
    10 months ago

    The speaker in your phone is broken. The phone line and microphone part work, since you can get calls and people can hear you, but if you can't hear anything (dial tone or other end of the call) then it's most likely the handset.

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