Anonymous
Anonymous asked in Business & FinanceSmall Business · 6 months ago

What good is the BBB really?

Better Business Bureau...they are so worthless in the city I live in, no help at all

8 Answers

Relevance
  • 6 months ago
    Favorite Answer

    The BBB is a rating service and never intended to be a consumer assistance service

    • Login to reply the answers
  • 6 months ago

    they are basically the same thing as google reviews, they have no authority whatsoever

    pretty much only babyboomers are the only people who care if a business is BBB accredited

    • Login to reply the answers
  • Judy
    Lv 7
    6 months ago

    They are a reporting agency, don't fix things

    • Login to reply the answers
  • 6 months ago

    What are you expecting them to do...they don't actually resolve disputes. They accept complaints and check to see if legitimate, then rate the business.

    What are you expecting them to do? If you got scammed...you speak with the police.

    • Login to reply the answers
  • How do you think about the answers? You can sign in to vote the answer.
  • 6 months ago

    No good.

    They are a marketing agency.

    They have been removed from some large cities including Los Angeles.

    https://www.bbb.org/better-business-bureau-expels-...

    • Login to reply the answers
  • Speed
    Lv 7
    6 months ago

    The BBB doesn't manage disputes between customers and businesses. They "assign rankings to businesses, charities and non-profit organizations. The BBB stores data about companies and uses dispute resolution procedures established by the Council of the Better Business Bureaus."

    So if they refused to intervene between you and some business you feel treated or charged you unfairly, that's to be expected.

    • Login to reply the answers
  • JetDoc
    Lv 7
    6 months ago

    The name of the agency is Better BUSINESS Bureau. Not IDIOT CUSTOMER bureau. If you think you are being cheated, you can always go talk to a lawyer.

    • Login to reply the answers
  • VAA
    Lv 4
    6 months ago

    Wrong, they are a consumer assistance service and can mediate complaints.

    • Login to reply the answers
Still have questions? Get your answers by asking now.