Shuttle services from these hotel are horrid. Horrid. They cram people on board. They pick up at multiple hotels. If the bus is full you wait an hour for the next one, they don’t run on time. Their last shuttle is before the park closed for the fireworks display. If the last bus is full you find you own way back. And they do not drop you off by the Disney gate, that is for Disney buses only. So you will have a bit of a walk to the Disney gates,
You can expect it to take well over an hour, maybe two hours before you are inside Disney from the time you leave your hotel room.
If you are only going to Disney for one day, go ahead and stay there. But if this vacation is to be at Disney multiple times, don’t do it. Save your money and stay at a Disney value resort. The convenience and benefits of staying on Disney property is well worth the extra cost.
And that the hotel never answers its phone should be a clue to you.
The price should be a clue too. That is pretty cheap and you Get what you pay for
Reviews are pretty bad. My only conclusion from guest that give it a high rating is the don’t expect much or don’t care about bugs and dirt.