Something wrong with my brand new vape? The smok morph 219 kit. Should I return it?

So I just got my brand new vape. The top on the tank is hard to open and close. Doesn’t swivel like it’s suppose to and I’ve used it for one day. Charged it one time and it seems to only be using up one battery. Like one is almost dead and the other is almost fully charged. Is this safe? Is it the mod? Should I... show more So I just got my brand new vape. The top on the tank is hard to open and close. Doesn’t swivel like it’s suppose to and I’ve used it for one day. Charged it one time and it seems to only be using up one battery. Like one is almost dead and the other is almost fully charged. Is this safe? Is it the mod? Should I return it??
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