My hp pro 8710 will not print. Message is that it not online. I cannot download driver.?

1 Answer

  • 6 months ago


    Devices and printers

    Right click your printer icon

    Select see what's printing

    Click on the word printer

    Remove check to use Printer Offline

    Reboot the computer

    If above does not help, you need to reinstall the software


    First, check to see if all connections are secure and in place

    Reset the IP address

    Turn printer off

    Reboot the computer

    Turn the printer on

    If the problem continues

    Reinstall the printer software

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