What is wrong with my laptop?
Ok, I have an Asus laptop (not sure a the exact model).
My laptop uses Windows/Microsoft (Windows 10 point something)
Here's the 1st problem:
1. Over a year. Everytime I disconnect the charger, the screen just goes pitch back.
2. Recently, the screen had other issues. The laptop's screen freezes. It's only the screen though. I connected an HDMI cable from my laptop to the TV and everything still fictions. It's only the laptop's screen that freezes. Sometimes the screen goes back to normal.
- 1 year ago
Yeah, that sounds like a battery problem to me. I'd get a new one and see if that helps.
- Bill-MLv 71 year ago
You have a faulty Battery. Remove the Battery and operating on AC only. You need to purchase a new battery.
I had the same problem on a Toshiba Laptop several years ago.
- DzeLv 71 year ago
if you still have your documentation and receipt etc i'd rma it .. sounds like a hardware problem to me ..