Why does my Dell D620 laptop see any hard drive I put in it, but not any ssd that I try?

2 Answers

  • Bill-M
    Lv 7
    4 months ago
    Best Answer

    Have you initialized the SSD?

  • David
    Lv 7
    4 months ago

    Bill-M is right all new drives are blank so they have to be initialised and an operating system installed.

    Either clone the old hard drive to the SSD using an external USB caddy and cloning software, or install the operating system using your installation media/recovery disks.

Still have questions? Get your answers by asking now.