lisa asked in Social ScienceSociology · 6 months ago

How would you approach a customer looking for a recommendation? (Barnes and Nobles interview question)?

1 Answer

  • 6 months ago
    Favorite Answer

    Grab his arm so he can't escape. Tell him to close his eyes and trust your expertise. Meanwhile lead him to the section with the new arrivals, pick a random book and tell him to reopen his eyes, hand him the book and point him to the cashier

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