"Network security guard", "cooling phone" and "drink water" popup on android Samsung phone?

Is this some kind of malware? It's been popping up on my mum's phone for a few days and I can't find what's causing it. I can't find any info online apart from one person having the "drink water" popup but they weren't able to find the cause either. Should I get her to factory reset the phone?

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1 Answer

  • Olive
    Lv 6
    6 months ago
    Favorite Answer

    Its adware advertisements by companies that track phones by things look up or by tapping on ads etc. Best thing would be to download Malwarebytes Security from Google Play Store and scan phone to remove the pop ups. Then set Malwarebytes to protect phone from anymore popups, its good for a month protection then would have to buy it to protect but can still remove the popups even after expires

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