Anonymous
Anonymous asked in Computers & InternetSoftware · 1 year ago

When I turned on my MacBook, instead of logging me in I instead get a black screen with a white folder with a question mark on it that keeps?

flashing and won’t stop. And I’m afraid to try anything since I don’t know what might happen.

Can I fix this in any way? And is so, how?

Thanks

2 Answers

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  • 1 year ago
    Favorite Answer

    Go here and read the instructions carefully. Follow them to the letter. https://support.apple.com/en-us/HT204323

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  • Lv 7
    1 year ago

    sounds like a bad hard drive. you need a new one and reinstall MacOS.

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