I am having a problem. Just bought bo3 for my PS4 and it is telling me the disk is dirty or damaged. So I got another copy same issues.?

Question

It is only happening with this game I don’t know why any other disk is fine
Things I have tried
Deleting and redownloading
Factory resetting (initializing)
Data rebuild
Leaving it in reset mode after error pops up and turining back on

Any ideas??? Thanks

Answer 1

Are you sure you're not having issues with the PS4 itself? It might not be telling you what's actually wrong, try restarting the console. If restarting your PS4 does not work your PS4 might be broken.

Answer 2

you will have to contact microsoft.

Answer 3

Defective disc.

Get a replacement.

In many cases, an entire production run of CDs, DVDs, or BDs is flawed,
so to get a good one you might have to wait for a good batch to be made.