Home buying process, making an offer, is verbal counter offering possible?

long story short, my buyers agent is telling my she is going back and forth with sellers agent on an acceptable offer. Is this how counter offerrs work? Shouldnt there be a written counter offer from their side? Instead she is just telling me the amount deal that they want and will not negotiate lower. I have... show more long story short, my buyers agent is telling my she is going back and forth with sellers agent on an acceptable offer. Is this how counter offerrs work? Shouldnt there be a written counter offer from their side? Instead she is just telling me the amount deal that they want and will not negotiate lower. I have already sent in an offer but they did a "verbal" counter by telling my agent to tell me this was what my agent told me.
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