My ip has been taken over Xbox?

A child perhaps in early teens has taken my ip over Xbox somehow, I know because he told me where I reside, I know there are a plethora of YouTube videos on how to do so, there has been slight network interference. I am wondering how I can connect to a legitimate Microsoft employee over the phone, this is a serious... show more A child perhaps in early teens has taken my ip over Xbox somehow, I know because he told me where I reside, I know there are a plethora of YouTube videos on how to do so, there has been slight network interference. I am wondering how I can connect to a legitimate Microsoft employee over the phone, this is a serious matter as serious damage may be dealt if my ip is used for nefarious actions online. Please and thank you.
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