I bought a printer: Canon Image Class LBP6230dw. The first page jams. I exchanged it for same brand/model. Same problem. Any suggestions?


The manual is no help. I followed their directions and still the problem continues.

2 Answers

  • John
    Lv 4
    1 year ago

    you're either using low grade paper not designed for your printer or you have high humidity in the office which is causing paper to stick together. try a decent brand of paper or a dehumidifier. If you stick with that model, here's a good place for cartridges


  • 1 year ago

    Wrong paper is being used.

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